Last updated: March 26, 2026
The Lotus Medical ("Lotus Medical") offers SMS/text messaging as a convenience for communicating with our patients. By opting in to receive text messages from Lotus Medical, you agree to the following terms.
If you consent to receive SMS messages from Lotus Medical, you may receive text messages related to:
Appointment confirmations and reminders;
Visit follow-ups and care instructions;
Lab results notifications and review requests;
Prescription and refill updates;
Billing notifications and payment confirmations;
Membership and concierge service updates;
Responses to your inquiries;
By providing your mobile phone number and opting in to text messaging, you consent to receive the types of messages described above from Lotus Medical. Consent to receive text messages is not a condition of receiving any services from Lotus Medical.By opting in, you certify that you are at least 18 years of age, or that you have obtained the consent of a parent or legal guardian. This SMS program is available to patients in the United States only.
Message frequency varies based on your care activity and interactions with Lotus Medical. Message and data rates may apply depending on your mobile carrier and plan. Lotus Medical is not responsible for any charges from your mobile carrier.
You can opt out of receiving text messages from Lotus Medical at any time by:
Replying STOP to any text message you receive from us.
Calling us at (561) 123-4567.
Emailing us at admin@thelotusmedical.com.
We will honor your opt-out request within 10 business days. After opting out, you will receive a one-time confirmation message and no further texts will be sent unless you opt in again.
For help or questions about our text messaging program, reply HELP to any message from Lotus Medical, or contact us at (561) 123-4567 or admin@thelotusmedical.com.
No mobile information, including mobile phone numbers and opt-in data, will be shared with third parties or affiliates for marketing or promotional purposes.Your mobile information is governed by our Privacy Policy. We take the protection of your personal health and contact data seriously and will only use your mobile number to deliver the messages you have consented to receive.
Our SMS program is supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Service availability may vary by carrier and location.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.