Last updated: March 26, 2026
The Lotus Medical ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
We may collect the following types of information: contact information (name, phone number, email address, and any message you submit via our forms), appointment information when you book a consultation, and usage data such as browser type, pages visited, and time spent on our site.
By providing your phone number on any form on this website, you consent to receive SMS communications from The Lotus Medical related to appointments, services, and occasional informational or promotional messages.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message received from us. For help, reply HELP or contact us at info@lotusmedical.com. We do not share your mobile phone number with third parties for their marketing purposes.
We use your information to: respond to inquiries and schedule appointments; send appointment reminders and follow-up communications via SMS or email; improve our website and services; and comply with legal obligations.
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist us in operating our website and delivering services, who are contractually required to keep your information confidential. We do not share your mobile phone number with third parties for marketing purposes.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
You have the right to request access to the personal information we hold about you, request correction or deletion of your information, opt out of SMS communications at any time by replying STOP, and opt out of email communications by using the unsubscribe link in any email.
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function properly without them.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
